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Customer Testimonial: "As you have heard, we were VERY pleased with the postcards last week. Thank you..." Shonna James Shonna James Communications |
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| Terms and Conditions |
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Updated: August 7, 2008
These Terms and Conditions cover use of the Print House Express Website ("our Website"). By accessing any page of our Website, you understand and agree to be bound by these Terms and Conditions. The information that follows also covers the "Terms of Sale" for any printing requests by you, (our customer), that we, "Print House Express" reproduce for you in printed form. Print Quality Expectations and Satisfaction Guarantee Our commercial grade printing is adequate for most general business use. It is not "Critical Color" grade, and no re-runs are provided for minor color or density variations from the proofs or within a run. All Price Quotes, whether custom created or derived from our written or online pricing media, are based on our receiving a usable ".pdf" file (or pre-approved similar) for printing content that will need no graphic design or corrections. Your requesting our services authorizes us to perform such work in the manner and on the terms set forth herein. Print House Express acknowledges that, on rare occasions, a file can become corrupt when being prepared for printing by a R.I.P. (Raster Image Processor). Other than minor color or density variations as covered above, Print House Express agrees to reprint your order or issue a refund if our printers introduce any errors that make your printing unacceptable. This guarantee is limited to reprint of the original order quantity or refund of the purchase price of the order, including Shipping and Handling. We are not responsible for any damages or claims incurred by you or your business caused by receiving printed materials which are defective or incomplete or which you receive later than the estimated delivery date. Print House Express is not liable for U.S. Postal, UPS, or other carrier Service errors, including loss or delay. Although we make every effort to complete jobs by the estimated ship date, delays due to equipment failure are outside of the control of Print House Express, LLC and therefore not grounds for a refund/service credit. Please note: we have service contracts with the equipment manufacturers (or their authorized agents) and those contracts call for an average onsite time for repairs of 4 business hours from when a call is placed. These service contracts allow us to deliver the very high quality printing you have come to expect from Print House Express, LLC. Privacy Policy and Credit Card Information No information we collect for order processing or from inquiries is shared with any other company or Website. Your information is only used to contact you in order to provide you with news, or special offers. Credit Card information is only used to bill you for products and services ordered. Our secure shopping cart uses the latest secure server technology. Your order is submitted and retrieved with a secure connection to our server and remains secure at all times. Copyright Policy We respect the intellectual property of others, and we ask our customers to do the same. By using our Website, and/or sending us Content to be printed, you are representing that you have full rights to use the copy, design, and images in your piece, or pieces, without infringing the intellectual property rights of third parties. You also recognize that any and all subject matter does not have to bear a copyright notice in order to be protected by copyright law, so absence of such notice does not necessarily assure a right to reproduce. You further warrant that no copyright notice has been removed from any material used in preparing your Content for reproduction. You agree to indemnify and hold Print House Express, our subsidiaries, affiliates, officers, agents, business partners and/or employees harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of Content you submit to us, or transmit through our Website for printing. Submitted Content You agree to not use our Website to send, upload, post or otherwise transmit any Content that violates any applicable federal or state laws. We do not control the Content posted by Customers and we do not guarantee the accuracy, integrity or quality of said Content. You acknowledge that we shall have the right to refuse to print any Content that violates this agreement or may otherwise be obscene or objectionable. You further acknowledge that we may disclose Content if required to do so by law or in the good faith belief that disclosure is necessary to comply with legal actions or claims, or to protect the rights, property, or personal safety of our business, our customers and the public. When you, or someone on your behalf, orders a print item under your account, you grant us the license to access and store the digital files for use in processing print orders. You agree that we have no responsibility or liability for the deletion or failure to store any Content transmitted to our Site. We may also from time to time include customers' printed pieces as samples of our products on our Website or in our sample packet. You agree to grant us permission to display or mail samples of your piece(s) unless you specifically request that we do not include them in our samples. |
Copyright 2005-2008, Print House Express, L.L.C.
January 7, 2009 4:59:39AM MST